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Existing customer support number: 0800 298 5714
If you’ve been affected by COVID-19, rest assured that we want to do all we can to help.
We’re pleased to say our regulators have set out how the financial services sector can best support those who continue to be impacted financially. Our current support is based on the FCA guidance issued in November 2020.
In summary:
Please visit our COVID-19 support page which we’re updating regularly. Here you’ll find further details on mortgage payment deferrals and the options available to you.
We understand the worry and concern that you may face if you are having difficulties in meeting your mortgage repayments, which is why our experienced support team are here to help.
For more, useful information on what to do if you are experiencing financial difficulty, please click here.
Through the arrangement and life of your mortgage with us there is some important information that you will need to be aware of regarding fees and charges that may be applicable to you.
Please click here to read our ‘Tariff of mortgage charges'.
Our product ranges are exclusively available via financial advisers.
For further information on how to access our products or to find a financial adviser, please click here.
Your mortgage is secured on your home. Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage.