Existing customer support number: 0800 298 5714

Support for customers experiencing financial difficulties

We understand the worry and concern you may face if you’re having difficulties in meeting your mortgage repayments, which is why our support team are here to help.

Visit our support page for more information on what to do if you’re experiencing financial difficulty.

Additional support

We know that no two situations are the same, so our dedicated page details what resources are available to you if you need any extra support.

Information about fees

Through the arrangement and life of your mortgage with us there’s some important information that you’ll need to be aware of regarding fees and charges that may be applicable to you.

To find out more about these charges, read our ‘Tariff of mortgage charges'.

How to apply for our products

Our product ranges are exclusively available via financial advisers.

For further information on how to access our products or to find a financial adviser visit our Finding a financial adviser page.

Our reviews

Your mortgage is secured on your home. Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage.