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- Frequently asked questions
Support for customers experiencing financial difficulties
We understand the worry and concern you may face if you’re having difficulties in meeting your mortgage repayments, which is why our support team are here to help.
For more information on what to do if you’re experiencing financial difficulty, please click here.
If the rate of interest you pay on your mortgage, or will pay at the end of any fixed rate period, is linked to LIBOR, you may be aware of the announcement that LIBOR will cease to be published as a standard interest rate benchmark from the end of 2021.
For more information, please click here.
Information about fees
Through the arrangement and life of your mortgage with us there is some important information that you will need to be aware of regarding fees and charges that may be applicable to you.
Please click here to read our ‘Tariff of mortgage charges'.
How to apply for our products
Our product ranges are exclusively available via financial advisers.
For further information on how to access our products or to find a financial adviser, please click here.