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Existing customer support number: 0800 298 5714
If you’re able to maintain your regular mortgage payments then you should continue to do so. If you need to take a short break from paying all or part of your mortgage let us know. We can look at your ability to make interest only or reduced payments if you have a Capital and Repayment mortgage. If you have an Interest Only mortgage please get in touch to discuss our other options. You can take up to a three month payment deferral if you’ve been affected by COVID-19. If you’d like to arrange a partial mortgage payment deferral please email your request to [email protected].
We’ve put together some important frequently asked questions and answers that you need to be aware of.
For information on how we, credit reference and fraud prevention agencies use your personal data and on your data protection rights please read our Privacy Notice.
You and anyone else named on the mortgage are aware that:
Your mortgage is secured on your home. Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage.